Legal Documents

32bd Privacy Policy — Your Data Is Safe with Us

At 32bd, protecting your personal information is our top priority. This page clearly outlines how we collect your data, how we use it, and how we keep it safe.

Last Updated: January 2026

Our Core Privacy Principles

Earning your trust is what drives us. See our core data protection commitments in the cards below.

🔐

Encrypted Protection

All your personal data and transactions are protected with 256-bit SSL encryption. No unauthorized party can access your information.

🚫

Your Data Is Never Sold

32bd never sells your personal data to third parties. Your name, contact number, and financial information are used solely to provide our services.

👁️

Transparent Data Practices

What information we collect and why — it's all clearly stated in this policy. No hidden agendas.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

📋

Regulatory Compliance

Our privacy policy is built to international data protection standards. We fully comply with the guidelines of all relevant regulatory authorities.

📞

24/7 Support

Our dedicated support team is available 24/7, seven days a week, for any privacy-related questions or concerns.

Our Commitment: Protecting your privacy at 32bd is not just a legal obligation — it's our ethical responsibility. This policy has been written with full transparency.

1. Introduction

This Privacy Policy ("Policy") 32bd Applies to all users of the platform and its services ("you", "member"). This policy describes how we collect, store, use, and protect your personal information.

By creating an account or using 32bd, you are deemed to have read and accepted this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us.

This Policy 32bdapplies to both the website and mobile application of. We comply with international data protection standards, and our data management processes are audited regularly.

2. Information We Collect

32bd collects different types of information for different purposes. A full breakdown is provided below:

2.1 Information You Provide Directly
  • Identity Information: Full name, date of birth, national ID number (for KYC verification).
  • Contact Information: Mobile number and email address.
  • Financial Information: bKash/Nagad number, transaction history.
  • Account Information: Username, password (stored in encrypted form).
2.2 Automatically Collected Information
  • Device Information: Device type, operating system, and browser version.
  • Network Data: IP address, Internet Service Provider.
  • Usage Data: Which games you played, how long you played, and your betting patterns.
  • Cookies & Tracking Data: Session data, preference settings.
Data Type Reason for Collection Required?
Name and Date of BirthAge Verification & KYCYes
Mobile NumberAccount Verification & CommunicationYes
Payment InformationTransaction ProcessingYes
IP AddressSecurity & Fraud PreventionAutomatic
Gaming HistoryService Improvement & PersonalizationAutomatic

3. How Your Information Is Used

32bd Your data is used solely for the purposes listed below. We never use it for unnecessary or unauthorized purposes.

  • Account Management: Account registration, login, and profile management.
  • Identity Verification (KYC): To verify your age and identity.
  • Transaction Processing: To process deposits and withdrawals.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To personalize your gaming experience and develop new features.
  • Contact: To keep you informed about promotions, bonus offers, and system updates.
  • Legal Obligations: To comply with regulatory authority requirements.
  • Responsible Gaming: To analyze gaming behavior and send responsible gaming alerts when needed.

You can opt out of promotional messages at any time from your account settings. However, important account-related notifications cannot be disabled.

4. Data Sharing Policy

32bd 32bd never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:

  • Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
  • Game Providers: Session data is shared with certified game providers such as Evolution Gaming and Pragmatic Play.
  • Security Partners: To operate our fraud detection systems.
  • Legal Obligations: By order of a court or government regulatory authority.

Important: All our third-party partners are also required to uphold the same privacy standards. They are not permitted to use your information for their own commercial purposes.

5. Cookies & Tracking Technologies

The 32bd website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To analyze platform performance.
  • Marketing Cookies: To show you relevant offers and promotions. You can opt out of these at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from working correctly.

6. Data Retention Period

We do not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active Account Data: For as long as your account remains active.
  • Closed Account Data: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory guidelines).
  • KYC Documents: 5 years after the last transaction.
  • Log Files & IP Data: Up to 1 year.

Once the designated retention period ends, data is deleted completely and securely.

7. Data Security Measures

32bd We use industry-leading security measures to protect your information:

  • SSL/TLS Encryption: 256-bit encryption on all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewalls to prevent unauthorized access.
  • Regular Security Audits: By independent cybersecurity experts.
  • Staff Training: All staff are trained on data protection protocols.
  • Data Backup: Regular encrypted backups stored on secure servers.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps.

8. Your Rights

As a 32bd member, you have the following rights over your personal data:

👀
Right to Access

You may request to view all personal information we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You can request that your data be deleted, provided there are no legal obligations requiring us to retain it.

🚫
Right to Restrict Processing

You can request that we stop using your information for specific purposes.

📤
Data Portability

The right to download your data in a standard, portable format.

📧
Right to Lodge a Complaint

You may raise any data protection concerns with us or with the relevant regulatory authority.

To exercise these rights support@32bd.wsEmail us at. We will respond within 30 days.

9. Children's Privacy

32bd is strictly for individuals aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

If we become aware that a minor is using our platform, their account will be immediately suspended and all collected data will be permanently deleted.

If you believe a minor is using 32bd, please support@32bd.wsPlease let us know at.

10. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. For any significant changes, we will:

  • We will send a notification to your registered mobile number or email.
  • We will notify you of any changes when you log in to the platform.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, please request account closure.

11. Contact Us

For any privacy-related questions, complaints, or requests, please reach out to our dedicated team:

  • Email: support@32bd.ws
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Response Time: Within 24 hours (usually sooner).

Our privacy team is available seven days a week, from 9 AM to 11 PM. For urgent matters, please use live chat.

Privacy — Frequently Asked Questions

No, never. 32bd does not sell any of your personal data to third parties. Limited information is shared only with trusted partners for the purpose of delivering our services, and they are equally bound by the same privacy standards.

Yes. 32bd uses 256-bit SSL encryption, meaning all your data and transactions are fully encrypted. Our systems are regularly verified through independent security audits.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to legal and regulatory obligations. To submit a request, email support@32bd.ws.

Disabling essential cookies may affect login and security features. However, turning off marketing and analytics cookies will not impact the platform's core functionality.

You can turn off promotional messages via Notification Preferences in your account settings, or simply email support@32bd.ws and we will opt you out.

Your Data Is Safe — Play with Peace of Mind

Your privacy is fully protected at 32bd. Register now and join Bangladesh's most trusted gaming platform.

বাংলা